Cookie & Storage Policy
Effective Date: January 2026 | Last Updated: August 2026 | Questions? Contact Us
1 What Are Cookies & Local Storage?
Cookies and modern HTML5 Local Storage are standard browser mechanisms that allow our web applications to remember your authenticated session, maintain your search criteria across suites, and persist your AI Concierge interaction history so you don't lose context while navigating.
2 How KPH Stay Uses Browser Storage
A. Essential Authentication Tokens
Holds encrypted login session identifiers so you remain authenticated across guest portal pages without repetitive logins.
B. AI Concierge Session State
Maintains conversation context and requested amenities during your active browsing session.
C. Progressive Web App (PWA) Offline Caching
Caches essential layout assets so your active booking pass and room details load quickly even during transient signal drops in mountain regions.
3 Managing Your Storage Settings
You may clear cookies and browser cache at any time through your browser's settings menu. Please note that disabling essential local storage may require you to re-authenticate each time you refresh the guest portal.
4 Contacting Our Security Officer
If you have questions regarding our cookie practices, email our tech team at info@kphstay.com or call +92 334 009 1127.